My Xbox one won't let me sign in and everything keeps freezing

GetHuman745985's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman745985's own words:
The problem I ran into: My Xbox one won't let me sign in and everything keeps freezing
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman745985
Jun 3rd, 2018 - 20d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 35 others
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Timeline
GetHuman745985 started working on this issue
Jun 3rd 9:01pm