I have a $**.** gift card that I bought and put it on my Xbox One S but now it won't le...

GetHuman745446's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman745446's own words:
I have a $**.** gift card that I bought and put it on my Xbox One S but now it won't let me spend **.** on (Fight Night Champion) its says I can't use my Microsoft money to purchase it from the Xbox and then I tried doing it online and it won't work please help me resolve this issue I literally been waiting * years to get a boxing game back and now there's finally one but it wont let me purchase it with my Microsoft Money and I just spent my last $** dollars to get the dang thing just so I could buy this game.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman745446
Jun 3rd, 2018 - 15d ago
I have an issue with Xbox too
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Timeline
GetHuman745446 started working on this issue
Jun 3rd 5:27pm