Xbox live won't work even though it says I can connect to the internet and I would like...

GetHuman745328's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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The issue and preferred resolution, in GetHuman745328's own words:
Xbox live won't work even though it says I can connect to the internet and I would like to get it fixed so Xbox live woarks.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman745328
Jun 3rd, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 120 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman745328 started working on this issue
Jun 3rd 4:41pm