My Xbox Live gold isn't working when I try to play games when on my account on my phone...

GetHuman745016's customer service issue with Xbox from June 2018

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The issue in GetHuman745016's own words
My Xbox Live gold isn't working when I try to play games when on my account on my phone says I still have it. I want my Xbox live gold
GetHuman745016 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman745016
Jun 3rd, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 142 others
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Timeline
GetHuman745016 started working on this issue
Jun 3rd 2:37pm