P*** code isn't working on xbox *** and the steps to reset it isn't working

GetHuman641821's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman641821 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman641821's own words:
The problem I ran into: P*** code isn't working on xbox *** and the steps to reset it isn't working
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox live isn't working, wireless network isn't workingXbox one game p*** isn't workingMy Xbox member****p isn't working.Xbox live code redeemed but live isn't working on the games
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Xbox

Customer service issue
Reported by GetHuman641821
Apr 30th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 13787 others
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Timeline
GetHuman641821 started working on this issue
Apr 30th 2:52pm