I got three months free Xbox live gold and it won’t let me enter the code and use it be...

GetHuman641457's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman641457 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman641457's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman641457's own words:
I got three months free Xbox live gold and it won’t let me enter the code and use it because I’m not going to enter my bank card if I don’t wish to continue buying Xbox live. It’s over priced and I can live without it. But I bought a brand new Xbox and got the free three months so I’d like to utilize it
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman641457
Apr 30th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman641457 started working on this issue
Apr 30th 1:38pm