There are unauthorized purchases to the Xbox store on my debit card

GetHuman641288's customer service issue with Xbox from April 2018

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19245 similar
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2 following
Help with my Xbox issue
Before contacting them, items GetHuman641288 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman641288's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman641288's own words:
The problem I ran into: There are unauthorized purchases to the Xbox store on my debit card
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman641288
Apr 30th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 26 customers so far
Similar issue to 19245 others
2 customers following this
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Timeline
GetHuman641288 started working on this issue
Apr 30th 12:39pm