Can't get the gift card to add my season pass money on my account

GetHuman640599's customer service issue with Xbox from April 2018

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The issue in GetHuman640599's own words
The problem: Can't get the gift card to add my season pass money on my account
GetHuman640599 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman640599
Apr 30th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 59846 others
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Timeline
GetHuman640599 started working on this issue
Apr 30th 12:45am