It can’t detect our wireless

GetHuman638619's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman638619 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman638619's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman638619's own words:
The problem I ran into: It can’t detect our wireless
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman638619
Apr 29th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14089 others
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Timeline
GetHuman638619 started working on this issue
Apr 29th 1:21am