I bought two xbox live cards, when i wanted to buy just regular gift cards to spend on...

GetHuman638791's customer service issue with Xbox from April 2018

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The issue in GetHuman638791's own words
I bought two xbox live cards, when i wanted to buy just regular gift cards to spend on a game. I entered the code for a ** dollar gift card but then it said are you sure you want to buy * months of xbox live? I pressed cancel. I also had a *.** gift card that i soon realized was also an xbox live gift card. Niether of the gift cards are used so i would just like to somehow switch the xbox live cards to normal xbox gift cards.
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I have an issue with Xbox too
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Customer service issue
Reported by GetHuman638791
Apr 29th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 157981 others
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GetHuman638791 started working on this issue
Apr 29th, 2018 1:17am