My game will not install because it’s saying it ready to start and when I hit t to play...

GetHuman637436's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman637436 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman637436's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman637436's own words:
My game will not install because it’s saying it ready to start and when I hit t to play the game the game won’t play and it’s says missing installed data and it won’t install any more
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman637436
Apr 28th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 14877 others
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Timeline
GetHuman637436 started working on this issue
Apr 28th 2:53pm