I purchased a game p*** member****p and got a free month of gokd on top of the month I...

GetHuman635655's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman635655's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman635655's own words:
I purchased a game p*** member****p and got a free month of gokd on top of the month I had paud for. My subscription says it diesnt need to be renewed until june but everytime I try to pkay an online session on Monster Hunter World, it wants me to join Gold. The option to join Gold also appears on my main dashboard. Wth is going on?
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman635655
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
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Seen by 1 customer so far
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Timeline
GetHuman635655 started working on this issue
Apr 27th 8:40pm