Charges on my card from XBOX that I did not authorize.

GetHuman633929's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman633929 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman633929's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman633929's own words:
The problem I ran into: Charges on my card from XBOX that I did not authorize.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman633929
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 19 customers so far
Similar issue to 14496 others
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Timeline
GetHuman633929 started working on this issue
Apr 27th 12:35pm