Still being charged on old Xbox account. That’s I was believe to be canceled because I...

GetHuman633474's Refunds issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman633474 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman633474's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman633474's own words:
Still being charged on old Xbox account. That’s I was believe to be canceled because I started up another account on a new Xbox and literally just paid $**.** for * months, two days ago and would like to be refunded for the $**.** I was charged on the old account that is no longer in use
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Refunds issue
Reported by GetHuman633474
Apr 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14970 others
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Timeline
GetHuman633474 started working on this issue
Apr 27th 4:04am