My card was currently charged for something I didn’t authorize. It is also not showing...

GetHuman632440's customer service issue with Xbox from April 2018

2 views
 | 
14263 similar
 | 
0 following
Help with my Xbox issue
Before contacting them, items GetHuman632440 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Xbox help.
The issue and preferred resolution, in GetHuman632440's own words:
My card was currently charged for something I didn’t authorize. It is also not showing up on my sons Xbox as if bought anything. I would like to know what I was charged for and why please and thank you.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman632440 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman632440
Apr 26th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 14263 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman632440 started working on this issue
Apr 26th 8:59pm