I just want what I paid for for an account that I lost - Retrieve old account with game...

GetHuman626869's customer service issue with Xbox from April 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman626869's own words
Retrieve old account with games that I paid for and link it to my new account. For the old account I do not remember the email but I remember the gamertag ... I just want what I paid for for an account that I lost
I was hit with a financial burden when my identity was stolen and I sold almost all of my belongings to care for my family including all my game systems
Just retrieve my account and link it to my current account that is also active
I have an issue with Xbox too
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Both *** & One consoles
Customer service issue
Reported by GetHuman626869
Apr 25th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 157955 others
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GetHuman626869 started working on this issue
Apr 25th, 2018 3:48am