i was charged for something that i did not buy

GetHuman625535's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman625535 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman625535's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman625535's own words:
I was trying to do something, and ran into a problem.
i was charged for something that i did not buy
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

xbox one
Customer service issue
Reported by GetHuman625535
Apr 24th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman625535 started working on this issue
Apr 24th 6:47pm