Xbox says the problem is fixed but its not!

GetHuman743736's customer service issue with Xbox from June 2018

Help with my Xbox issue
The issue in GetHuman743736's own words
Cant get into cod ww* live hq. Kicks me out to the xbox home screen. Been happening for over a week now. Usually when you pay for a service it's supposed to work. Unfortunately the customer support and service *****!!!
GetHuman743736 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman743736 fixed the problem
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Please help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman743736
Jun 2nd, 2018 - 6 mons ago
I have an issue with Xbox too
Fixed
Seen by 19 customers so far
Similar issue to 348 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman743736 started working on this issue
Jun 2nd 10:42pm
GetHuman743736 indicated the issue is not fixed yet.
Jun 3rd 10:04pm