My gold account isn't working properly after payment

GetHuman608847's customer service issue with Xbox from April 2018

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14859 similar
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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman608847's own words:
The problem I ran into: My gold account isn't working properly after payment
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Help with payment for Xbox goldMy Xbox Live gold isn't working when I try to play games when on my account on my phone...Xbox live isn't working on my Xbox ***.
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Xbox

Gold account isn't working properly after payment
Customer service issue
Reported by GetHuman608847
Apr 18th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
Similar issue to 14859 others
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Timeline
GetHuman608847 started working on this issue
Apr 18th 6:55pm