Buy Xbox live I was charged but it's not showing in my live account

GetHuman606502's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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The issue and preferred resolution, in GetHuman606502's own words:
Buy Xbox live I was charged but it's not showing in my live account
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox live billing locked - when trying to Buy Xbox live - burden was I couldn’t buy Xbox liveWas charged twice for Xbox liveWas charged twice for Xbox live.
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Xbox

Xbox*
Customer service issue
Reported by GetHuman606502
Apr 18th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 14137 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman606502 started working on this issue
Apr 18th 12:57am
GetHuman606502 shared this issue with others over email
Apr 18th 12:58am