It won’t find the wifi - Connect to wifi - I’m trying to play online

GetHuman605790's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman605790's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman605790's own words:
Connect to wifi ... It won’t find the wifi
I’m trying to play online
Fix it or give me another xbox
Help with my Xbox issue
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My Xbox won’t connect to the WiFiMy Xbox won’t connect to my home WiFiWhen it won't connect - when trying to Connect to WiFi with my XBox one - I want on WIFIWifi connection - when trying to Setup
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Xbox

Xbox one
Customer service issue
Reported by GetHuman605790
Apr 17th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 15000 others
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Timeline
GetHuman605790 started working on this issue
Apr 17th 10:01pm