Last night - Access my games they were missing and my bank says that I have purchased s...

GetHuman604407's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman604407 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman604407's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman604407's own words:
Access my games they were missing and my bank says that I have purchased something ... Last night
I bought them and I don't want to lose them
I'm hoping you guys can help me get them back
Help with my Xbox issue
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Xbox

Xbox One if that's what you mean
Customer service issue
Reported by GetHuman604407
Apr 17th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman604407 started working on this issue
Apr 17th 5:38pm