Can’t purchase movies - Buy a movie it tells me I’m not being charged - I would like to...

GetHuman603615's customer service issue with Xbox from April 2018

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Help with my Xbox issue
Before contacting them, items GetHuman603615 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman603615's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman603615's own words:
Buy a movie it tells me I’m not being charged ... Can’t purchase movies
I would like to give you money
Fix the problem
Help with my Xbox issue
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Xbox

Movies & tv
Customer service issue
Reported by GetHuman603615
Apr 17th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 14340 others
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Timeline
GetHuman603615 started working on this issue
Apr 17th 2:59pm