It detected the Wi-Fi but would not connect to the internet - Connect to the internet

GetHuman613533's customer service issue with Xbox from April 2018

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The issue in GetHuman613533's own words
Connect to the internet ... It detected the Wi-Fi but would not connect to the internet
Being able to play online again
I have an issue with Xbox too
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Xbox

Xbox *** Xbox Live
Customer service issue
Reported by GetHuman613533
Apr 20th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 59878 others
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Timeline
GetHuman613533 started working on this issue
Apr 20th 1:54am