It detected the Wi-Fi but would not connect to the internet - Connect to the internet
GetHuman613533's customer service issue with Xbox from April 2018
The issue and preferred resolution, in GetHuman613533's own words:
Connect to the internet ... It detected the Wi-Fi but would not connect to the internet
Being able to play online again
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Xbox *** Xbox Live
Customer service issue
Reported by GetHuman613533
Apr 20th, 2018 - 3 mons ago
I have an issue with Xbox too
Similar issue to 14871 others
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GetHuman613533 started working on this issue
Apr 20th 1:54am