IT SAYING I NEED A UP DATE - trying to get a game to work on my xbox *** ELITE - IT KEE...

GetHuman612340's customer service issue with Xbox from April 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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Waiting to see what went wrong with our suggestion for how to get Xbox help.
The issue and preferred resolution, in GetHuman612340's own words:
trying to get a game to work on my xbox *** ELITE ... IT SAYING I NEED A UP DATE
IT KEEP SAYING IT
I NEED THAT UP DATE
Help with my Xbox issue
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Xbox

cold fear for the original xbox
Customer service issue
Reported by GetHuman612340
Apr 19th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman612340 started working on this issue
Apr 19th 7:09pm