With the code they want me to research and all of a sudden my color is gone and the pic...

GetHuman610042's customer service issue with Xbox from April 2018

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The issue and preferred resolution, in GetHuman610042's own words:
Connect the Xbox it came in grainy and no color ... With the code they want me to research and all of a sudden my color is gone and the picture is grainy
Please help me fix the problem
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Xbox

Xbox to TV
Customer service issue
Reported by GetHuman610042
Apr 19th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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Items needed
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Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman610042 started working on this issue
Apr 19th 12:09am