Another contact is using my account to send mesages to all the groups I belonged to. He...

GetHuman-reubennj's Hacked Account issue with WhatsApp from October 2020

9 views | 25070 similar | 0 following
Help with my WhatsApp issue
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GetHuman-reubennj's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-reubennj will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-reubennj can let us know if they help or not.
Before contacting them, items GetHuman-reubennj may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-reubennj's own words
Another contact is using my account to send mesages to all the groups I belonged to. Here is the contact: ***********. This thing happened yesterday **Oct*****. The person called me and told me to send him a code that will be sent to my phone in respect to a meeting which he told me will be online. I sent the code to him and unknown to me he was hacking my account. Please I want you to help resolve this and recover my account . please block the above line thanks.

GetHuman-reubennj did not yet indicate what WhatsApp should do to make this right.

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WhatsApp

Hacked Account issue
Reported by GetHuman-reubennj
Oct 10th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 25070 others
0 customers following this

Timeline

GetHuman-reubennj started working on this issue
Oct 10th, 2020 8:17am

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