Hello!This is Diptarup Sarkar.I have been using WhatsApp since last four years or so.I...

GetHuman-diptavp's customer service issue with WhatsApp from November 2019

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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-diptavp's own words
Hello!This is Diptarup Sarkar.I have been using WhatsApp since last four years or so.I have a particular friend on my chat list whom I text regularly and I saved his number and he saved my number as well.Recently,I have noticed that I can't see his dp nor his about and phone number on WhatsApp.It's not that he had blocked me,I still see him being online and I text him as well.He gives me reply to those texts as well.And other thing is,whenever I post a status update on WhatsApp,it doesn't show on his phone,even though I have added him on my status privacy list.So,these two things are my problems.First thing,I can't see his dp and his about and phone number on WhatsApp,even though I saved his number.And second thing,whenever I I post a status update,it doesn't come on his phone,even though I could see his.I am giving my email id in the next box.Kindly please look into this matter and tell me what can I do.And one last thing I forgot to mention,this is not the case with any of my other contacts.You can email me as a reply to this message.Thank you.Cheers!

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Customer service issue
Reported by GetHuman-diptavp
Nov 15th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 239 others
0 customers following this

Timeline

GetHuman-diptavp started working on this issue
Nov 15th, 2019 5:27pm
GetHuman-diptavp indicated the issue is not fixed yet.
Nov 21st, 2019 8:18am