WhatsApp Customer Service Issues

Hello WhatsApp Team, I acknowledge and will adhere to all of WhatsApp's terms and policies. My account was mistakenly banned even though I have been sharing important and relevant messages for my business. Unfortunately, some users incorrectly flagged my account, resulting in the ban. I kindly request that you unban my official WhatsApp number as it has caused inconvenience for my friends, family, and clients who are unable to reach me. I assure you that I will not violate any terms or policies in the future. Please unban my number +[redacted][redacted]. Thank you.

Dear Sir/Madam, A few months ago, due to misunderstandings, I reported and blocked my friend. Within a few minutes, I unblocked him. Unfortunately, I backed up my old conversations and media files. Now that we understand each other, I would like to retrieve those old, memorable, and fun conversations and media files that were important to me. Those pictures and conversations hold significant value for me. Kindly provide me with a way to recover these items. I am sincerely requesting for your assistance. Please find my email id below.

I recently changed my phone number for WhatsApp and would like to transfer my chat history to the new number. However, I am encountering an issue with Two-Step Verification. Despite entering the correct code, it keeps saying "Incorrect Password." I have not modified my Two-Step Verification since initially setting up WhatsApp. This situation has left me unable to access my chats and is disrupting my work. I am hoping for a solution to resolve this matter promptly. Old number: +[redacted]7 New number: +[redacted]7

I received a message on WhatsApp saying, "Your phone number is banned from using WhatsApp. Contact support for help." Remember, accounts are banned if they violate the Terms of Service. Check the "Acceptable Use of Our Services" section in the Terms of Service to understand proper WhatsApp usage. Accounts may be banned without warning. If you believe your ban is an error, email support for assistance.

I recently received a notification on WhatsApp stating that my number has been banned since last week Saturday. The message mentioned multiple complaints about my account, although I primarily read rather than chat on the platform. I believe my account may have been banned in error. I kindly request assistance in investigating and resolving this matter to lift the ban. Thank you for your attention to this issue.

Good day, I am seeking assistance as there has been an issue with someone attempting to register my number on another phone, resulting in a ban from WhatsApp due to multiple complaints. I believe there is a misunderstanding or potential sabotage. I find it unprofessional that WhatsApp has not investigated this matter, especially considering my long-time use of the app without any violations until now. I was banned without warning, inquiry, or feedback, and it is disappointing that the email I sent may not receive a response. I may need to consider reporting WhatsApp for their inadequate support in handling this situation.

Hello Team WhatsApp, Good evening, I have been using your service since January [redacted] and have always complied with your terms and conditions. Recently, when I inquired about why my number was blocked, I was informed that there were multiple complaints against me. However, many individuals in India engage in spamming and fraudulent activities, yet their numbers are not blocked. Unlike WhatsApp, PayPal requests evidence before taking action against potential wrongdoing. I believe my number was unfairly blocked without any proof or warning. I strictly adhere to WhatsApp's rules, never sending bulk messages, spamming, using short links, third-party auto-reply apps, or engaging in any other illegal activities. My number is essential for my business, connecting me with customers, friends, family, and colleagues. I kindly request the reactivation of my account +[redacted]20 to continue using WhatsApp for my business purposes. If there was an inadvertent mistake on my part, I apologize, and I sincerely ask for the unblocking of my number. Thank you. 🙏

For the last three weeks, I have been experiencing issues with my WhatsApp Web and WhatsApp Desktop connectivity at home. Strangely, when I use the same laptop at my workplace on the office Wi-Fi, it functions perfectly. Despite reaching out to WhatsApp support via email and messages, all I receive are automated responses that are not helpful. I even provided videos, screenshots, and device information, but it hasn't resolved the problem. I attempted to connect through WhatsApp Web & Desktop on my wife's laptop at home, with no success. Interestingly, my phone connection remains stable no matter where I am. I suspect there might be a compatibility issue with WhatsApp Web/Desktop and my BT Hub at home, as even after receiving a new hub from BT, the problem persists. Despite reinstalling WhatsApp, the issue remains unresolved.

Dear Community, I wanted to let you all know about my recent experience with WhatsApp. Unfortunately, my account got banned due to activities that were against their Terms of Service. It's essential to familiarize ourselves with the rules outlined in the “Acceptable Use of Our Services” section of their Terms of Service to prevent such issues. It's worth noting that WhatsApp can suspend or terminate accounts without warning, at their discretion. If you believe your account was mistakenly banned, you can reach out to them for further assistance. Let's all make sure to adhere to the guidelines to avoid any disruptions to our account access. Best, A.

Dear Sir/Madam, This is Vivek Bharathi. A few months ago, I mistakenly blocked my best friend due to a misunderstanding, and I also accidentally backed up my WhatsApp chat history at that time. I have since reconnected with him, but I deeply miss the fun and happy moments we shared through our chats, which are now lost. Those conversations were filled with unforgettable memories that I treasure, and I would appreciate any help in restoring them on my WhatsApp. I kindly request your assistance in this matter. Please let me know if you need more information from me. Thank you.

Good afternoon admin, I have been experiencing issues with my WhatsApp number being banned for several weeks now. I am unsure why they have banned more than five of my business numbers. I run a legitimate online business and adhere to WhatsApp's terms and conditions, yet my numbers continue to be banned. I have lost numerous customers and my business is suffering. Please, admin, investigate this matter as it is crucial for me. My most important number is ([redacted]7). Your positive response would be greatly appreciated.

This morning's surprise of being banned from WhatsApp left me shocked. I cannot fathom how this could have happened after using the app for so long to stay connected with my loved ones daily. WhatsApp is my go-to for communication, making this situation truly disheartening. I am eager to appeal this ban promptly to resume using WhatsApp, my main means of interacting with family and friends. I kindly request a review of this matter, as I am confident I have abided by all terms and conditions. Your swift response is greatly appreciated as I heavily rely on WhatsApp for staying in touch. Thank you for considering my appeal and account review.

Hello, I would like to inform you that we are a legitimate business registered under Dealsdum Media Pvt Ltd. We provide support to our subscribed users using the number [redacted]. We only send broadcast messages to users who have requested to receive them by adding our number to their contact list. These messages contain only updates on offers, and users have the option to opt-out of receiving them. Following the latest policy changes, we have decided to stop the broadcast services and will now only provide support through WhatsApp. Our website, www.paisaget.com, is where we exclusively share offers related to our business. We acknowledge any inconvenience caused and assure you that we will not repeat this in the future. We kindly request that you unblock our number so we can continue to assist our users effectively. Best regards, Paisaget Team

Dear WhatsApp team, I am writing to report that my WhatsApp account, +[redacted][redacted], has been compromised by unknown individuals. After responding to an advertisement for data services and sending airtime for the desired data amount, the person, who I later realize to be suspicious, asked for a verification code sent to my number. Regrettably, I shared the code, allowing them unauthorized access to both my WhatsApp and Facebook accounts, as well as altering the two-step verification pin. I urgently seek your assistance in reclaiming my account, as the intruder is now sending misleading messages to my contacts. Your prompt help in resolving this matter is highly appreciated. Thank you, Best regards

Hello, I have recently been banned from the platform, and I am unsure of the reason behind it. I seldom share videos, and when I do, they are not offensive, political, or inappropriate. My main use of the platform is for my business where I create temporary tattoos in JHB. I am feeling quite anxious about this situation, as I am uncertain if I unknowingly violated any rules. If I made an error, please guide me on how to correct it as I value using the platform for both personal and professional reasons. I maintain communication with my children and customers through WhatsApp, and I seek assistance in resolving this issue promptly. I am puzzled by what transpired and would appreciate any help in understanding or resolving this matter. I wonder if my account has been compromised or subjected to unauthorized access. Despite my confusion, I am eager to address any concerns and appreciate any guidance you can provide during this distressing time. Thank you for your attention to this matter. Best regards.

Hello, I need assistance. I recently received a sudden ban. I'm sorry if I unintentionally violated any rules and I'm willing to fix any mistake. I was using WhatsApp Business to communicate with potential customers, friends, family, and my daughters about my temporary tattoo business. Could there have been an error? If not, how can I resolve this? I've reviewed the terms and sincerely apologize for any unintentional violation. I assure you I am not involved in spam or offensive activities, just a 40-year-old mom. I hope your understanding and kindness can help me find a solution. Thank you for your time. Sincerely, Anthonia

I need assistance with an issue I'm facing. I have received a sudden ban on WhatsApp Business. I am puzzled and apologetic if I unknowingly violated any rules. I solely use the app to communicate about my temporary tattoo business with potential customers, friends, and family. I never engage in spam or offensive behavior. I am a 40-year-old mother who is worried and seeks guidance on how to resolve this matter. I have carefully reviewed the terms and sincerely regret any mistakes made. Could there have been an error? If not, please advise me on how to rectify the situation. I am reaching out from South Africa at [redacted] and hoping for a prompt resolution. Thank you for your understanding and support. Sincerely, Anthonia.

WhatsApp Team, I kindly request you to stop forcing people this way. You have blocked my number. You are aware of how urgent my account was. The officials here are upset with your behavior, and many customers are also angry. We have been requesting you for 5 consecutive days, but you are not paying attention. Is it your intention to trouble your own customers? All authorities handling my news have distanced themselves from me. I still humbly request you to reactivate my number [redacted] as soon as possible, so we can resolve the issues we are facing. I send only news and events happening with people, and if I am making a mistake, please inform me. Please see my background check, and if I violate WhatsApp's policies, kindly notify me by phone to avoid such errors in the future. I urge you to promptly activate my number or have someone from your team call me at [redacted]. I urge you to quickly resolve my issues. I apologize for any mistakes made by your team and assure you that I will never violate any of WhatsApp's rules. I appeal to the entire team to understand me and give me a chance. Please help me. I have been messaging you for so many days without any response. My complaint is only with you. I request to be unblocked soon. Aman K., Correspondent, Jan Sandesh Times, Kaushambi District. If you still do not resolve our issues, tomorrow I will complain to ADG, EVAM, and DM of Kaushambi District. Your coercion will be highlighted in every paper, showing how you are forcing people. Therefore, I urge you to kindly start my number promptly. I have been patient enough. You are not paying attention.

Your WhatsApp account has been banned because your activity violated the Terms of Service. Please note that accounts are banned when the activity breaches our Terms of Service. Kindly review the “Acceptable use of our services” section in the Terms of Service to understand the appropriate uses of WhatsApp and activities that are not allowed. We may not provide a warning before banning your account. If you believe your account was banned incorrectly, please reply to this email for us to investigate. Remember: WhatsApp has the right to modify, suspend, or terminate service without prior notice at our discretion. -- WhatsApp Support Team Visit the Help Center for more information!

I am writing to report that our account has been unlawfully accessed by an individual who has been persistently contacting us with unwanted offers for the past three days. We took the step of uninstalling WhatsApp to address the issue, yet we continue to receive notifications from the same number that we removed. I kindly request your assistance in addressing this matter by deleting the compromised account controlled by the hacker. Our priority is to ensure the security of our number and have the WhatsApp account completely deleted. Thank you for your attention to this urgent matter. Name: Nusrat Naaz Ibrahim Shaikh Number: [redacted]