WhatsApp Customer Service Issues

My WhatsApp number got banned, and I think I know why. I shared a video on Facebook Messenger that was later forwarded on WhatsApp. The content may have violated WhatsApp policies, which I was unaware of. My intention was to depict societal issues, not to share inappropriate content. If this isn't the cause of my ban, please provide clarification. I would appreciate it if my WhatsApp account could be reactivated.

My WhatsApp number has been blocked, and I have a feeling it's due to a video I shared from Facebook Messenger to a WhatsApp group. I believe the video may have violated WhatsApp's guidelines, but I shared it with the intent of shedding light on certain societal issues, not to distribute inappropriate content. If there is another reason for my ban, please let me know. I kindly request the reactivation of my WhatsApp account. Thank you.

My WhatsApp number is currently banned, and I believe it may have resulted from a video I shared unknowingly violating WhatsApp's policies. The content was shared on Facebook Messenger and forwarded to a WhatsApp group. I had no prior understanding of the platform's rules, and if I had, I would have refrained from sharing it. My aim was not to distribute inappropriate material but rather to shed light on societal issues. If the ban is due to another reason, please provide clarification. I kindly request the ban to be lifted so I can regain access to my account and reconnect with friends and family through WhatsApp.

Dear Sir/Madam, I operate a wine tour company and use Whatsapp for communication with clients, hotels, suppliers, drivers, and guides. After reading through Whatsapp's policies, I want to make it clear that we have never spammed anyone intentionally. It is crucial for us to maintain our integrity and comply with all regulations. Recently, our number was unexpectedly banned, and I suspect it may have been due to sending messages to staff regarding commission payments. This was a one-time occurrence and not a regular practice. I had to reset my phone's settings and reinstall Whatsapp Business, which might have triggered the ban. I assure you that we strive to adhere to all rules and are seeking your assistance in reversing the ban promptly. Our business relies on communication, and this issue is causing significant disruptions. Your cooperation in resolving this matter would be greatly appreciated. Thank you for your attention, and I await your response eagerly. Sincerely, Initials

WhatsApp Global Inc United Kingdom Unit 6 Guinness Road Estate, Trafford Park, Manchester, M17 1SD United Kingdom 📞 +[redacted]27 📞 +[redacted]69 Dear Winner , We are pleased to let you know that your funds will be transferred to your account via the Reserve Bank Of India (RBI). Dr. Thomas Williams has been appointed as the Processing Manager to facilitate the transfer of your winnings to your bank account in India. He will be arriving at Indira Gandhi International Airport in New Delhi tomorrow to work with the Reserve Bank of India International Department to ensure a successful transfer of your funds. Please note the Reserve Bank of India (RBI) requires a Service Charges Fee of Rs 18,[redacted] INR. To avoid delays, kindly have this amount ready and send a scanned copy of your PHOTO ID and a Passport Size Photograph to Dr. Thomas Williams at his Email { [redacted] } before his arrival in India tomorrow morning. The Reserve Bank of India (RBI) has been informed that you are a beneficiary of the recent WhatsApp Global Award held in London on Saturday, October 26, [redacted]. Your Benefited Amount has been assigned the following File Number: RBT/[redacted]01/IND with Ref Number: 97SC-[redacted]/VOL-5, Batch Number: BBL/[redacted]/WB-NL-[redacted]-, Serial Number: XXX[redacted]27-81988XX. Please be aware that the Reserve Bank of India (RBI) will request its Service Charges of Rs 18,[redacted] as part of the transfer process. Dr. Thomas Williams will get in touch with you upon his arrival in India to proceed with the transfer. Kindly note that the Processing Manager can only visit your residence address once the transfer is completed by the Reserve Bank of India (RBI) along with all the necessary documents. If you have any doubts, please let me know.

On November 28, [redacted], around 9:49 pm, my number [redacted]6 with 2-way verification [redacted] [redacted] received a message stating my account has been banned from using WhatsApp. I did not violate any WhatsApp rules that would warrant a ban. The initial message indicated my number was registered on another WhatsApp account, with options to verify or press OK. I clicked OK unknowingly, which resulted in being logged out and directed to number verification, informing me of the ban. Please investigate and assist in unbanning my very active line, crucial for school use and disseminating various information as a PRO. Sincerely, [initials]

My colleague's WhatsApp was hacked at work, and now my account has been compromised too. I cannot log back in even after entering the verification code. I can still receive calls and messages on my phone, but I need access to my account urgently as all my work-related chats are saved there. Thank you.

Dear Sir/Madam, I am writing to bring to your attention an issue I discovered with WhatsApp. Even after removing my SIM card with the number +91 [redacted] from my phone, WhatsApp is still functioning on my device without the SIM card inserted. This could potentially be exploited by malicious users for spamming and creating fake accounts. This is not just a minor inconvenience but a serious security flaw that may lead to misuse and abuse of the platform. I urge you to address this loophole promptly to prevent any potential threats to Facebook/WhatsApp and its users. Your attention to this matter is greatly appreciated. Thank you, Rajesh P. Mumbai, India WhatsApp: +[redacted]15 (SIM card removed) Contact: +91 [redacted] Email: [redacted]

I'm having trouble creating an ID on WhatsApp. When I entered my phone number, [redacted]5, it said my number was banned. However, when I checked with another WhatsApp number, it showed that my number already had an ID. I am confused and would appreciate a solution. Thank you.

Hello, I am Vikram Jeet from India. I need assistance regarding my WhatsApp number: [redacted]. I was part of a WhatsApp group called "MATHS FIGHT CLUB," focused on math discussions with international members. Unfortunately, two individuals began making inappropriate comments targeting Pakistanis, which I tried to address peacefully. However, they misinterpreted my intentions and accused me of being anti-Indian. Subsequently, my number was banned, and I believe I was reported. I kindly request help in restoring my number as I value the connections with national and international students on it. I seek a resolution promptly from WhatsApp. Thank you for your attention and assistance.

I encountered an issue with my backup and restore process. I initially backed up my WhatsApp chats on my iPhone 8, intending to sell the device after erasing the data. Subsequently, I temporarily switched to my old iPhone 5. Accidentally, I backed up the chats on my iPhone 5 as well. Now, I am facing difficulty as I need to restore the backup from my iPhone 8, not the iPhone 5. I am hoping for a solution where I can select which backup to restore. Retrieving all my important information is crucial and urgent for me. I appreciate any assistance you can provide in resolving this issue.

Hello, I need help with a situation involving my brother's WhatsApp account. Last night, an unknown girl called him and requested the WhatsApp verification code that was sent to his number. Unfortunately, he shared the code without realizing the consequences. The hacker then set up two-step verification by adding an email address. We are currently facing difficulty in verifying the number as it prompts us to enter the two-step verification code sent to the added email address. This has left us deeply concerned and worried about the potential consequences of this breach. We are seeking advice on how to resolve this issue and regain control of the WhatsApp account. I have attached screenshots for reference. Thank you for your assistance. #B. Majeed

Hello Whatsapp Team, I regret any unintentional violation of your policies that occurred with my WhatsApp account. Please accept my sincere apologies for any errors made. Kindly consider unbanning my WhatsApp number, [redacted][redacted], as it is my primary number connected to numerous friends, family members, and important contacts. My account was recently compromised by a hacker who breached the policies. I ask for the opportunity to rectify any issues and assure you that I will adhere strictly to your terms and policies in the future. Thank you.

Here is a detailed account of an incident I recently encountered. While browsing my usual gaming groups for information, a random person shared some links. To my surprise, these links redirected me to explicit websites where others were sharing inappropriate content. Feeling pressured to engage, I pretended to comply while attempting to address the issue and report the problem. Unable to fully comprehend the situation as there were multiple groups involved, I began blocking users and reporting the activity. One individual shared homemade explicit content, leading to a confrontation where I expressed my dismay. Shortly after, I found myself banned from WhatsApp. As a university student needing the app for academic purposes, including group projects and staying in touch with family as an international student, I seek assistance urgently. I believe this ban may have been unjust, and I implore for prompt resolution to this misunderstanding.

My friend and I have been experiencing issues with our WhatsApp calls getting disconnected randomly. Additionally, we have noticed that we are not receiving each other's text, audio, or video messages, even though the app shows that the messages have been sent. Furthermore, when trying to make audio calls, we hear the phone ring but no one picks up, and in reality, we are not receiving any phone calls whatsoever. We have confirmed that neither of us has blocked each other on WhatsApp. Despite attempting to scan and verify the numbers multiple times, the problem persists. Any suggestions on how to resolve this issue would be greatly appreciated.

Lately, my WhatsApp number got banned out of nowhere. I reached out to their support via email, but all I received were responses stating that I breached their Terms of Service and mentioning that someone reported me. My usage was solely for chatting with friends and discussing assignments in groups. I'm puzzled as to why I received the ban, and WhatsApp is not providing any details on the matter. The automated responses I'm getting are not addressing the issue effectively, leaving me frustrated.

I operate an online hair business. Last week, during our field marketing efforts, we gathered contact information from interested customers who preferred to be contacted via Whatsapp rather than phone calls. The customers willingly provided their details. Subsequently, we began reaching out to both existing and potential customers. Unfortunately, on the 29th, our number, [redacted], was banned. Despite sending multiple emails, we have not received a prompt resolution to this problem. This setback is damaging our credibility and causing us to lose potential customers.

Someone has hacked my WhatsApp account linked to the number [redacted]99 and created a WhatsApp Business account with the administrator using my last name: Abdallah Naddar. They are using this account to harass, insult, and threaten my contacts. They are using fake numbers from the United States to insult us and threaten us with death if we don't give them money. This is not the first time they have hacked our lines. I have deleted WhatsApp for now, but this person continues to use my WhatsApp number to harass us. Please take action. Best regards.

Hello, my name is Anthony S. I have been trying to contact you multiple times but have not received a response. I am experiencing issues with the verification code process. Despite trying numerous times, the code does not work. I have attempted all solutions but to no avail. I am unsure of the waiting period for a new verification code. WhatsApp is essential for my work, so your prompt assistance is greatly appreciated. Thank you for your help. Phone number: +[redacted]5 (Lebanon)

Hello, I encountered an issue with my WhatsApp account when I attempted to log in and discovered that it had been banned. Despite my attempts to reach out for assistance, I only received automated responses informing me of the ban. I believe this ban is an error as the individuals I communicate with on WhatsApp regularly are my family members. The only individuals I have ever blocked are people from India or Pakistan who repeatedly call me. I kindly request for a review of the accounts I have blocked and to investigate if they might be behind my ban. I assure you that I have not engaged in any behavior that would warrant being blocked unless these individuals are blocking me without reason when I do not answer. I believe there has been a misunderstanding, and I respectfully request the reactivation of my WhatsApp account. Thank you.