Good Morning. My Name is Rafa Rosario Rosario, My phone number is ***-***-****, I chang...

GetHuman1678844's customer service issue with WhatsApp from December 2018

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Help with my WhatsApp issue
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GetHuman1678844's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1678844 will want to follow the link below to head to their help center. We will check on GetHuman1678844 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1678844 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman1678844's own words
Good Morning. My Name is Rafa Rosario Rosario, My phone number is ***-***-****, I changed my phone on December *, ****. It's an iPhone * plus, As I did not remember the iCloud key I could not recover the old WhatsApp conversations and I urgently need them. my email is *****@***.com. Please, please help me to recover all the old conversations of the last year.*I opened a new WhatsApp to be able to communicate with my contacts in what I recover the previous conversations.
GetHuman1678844 did not yet indicate what WhatsApp should do to make this right.
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Customer service issue
Reported by GetHuman1678844
Dec 3rd, 2018 - 2 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 5 customers so far
Similar issue to 29376 others
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GetHuman1678844 started working on this issue
Dec 3rd, 2018 2:45pm