Accidentally uninstalled my Whatsapp and tried to recover the date. However, unable to recover chat history and media files. Please help.

GetHuman1489721's customer service issue with WhatsApp from November 2018

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Help with my WhatsApp issue
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GetHuman1489721's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1489721 will want to follow the link below to head to their help center. We will check on GetHuman1489721 later to make sure it's all set or try to help escalate.
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Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman1489721's own words
I tried to recover the files using https:**faq.whatsapp.com*en*android***********restore but in vain. *Contacted google drive help chat to recover the the deleted backup for the same. However, they were unable to provide. Request you to please recover all the chats and media files till date at the earliest or please provide the backup file for the same via google drive so that I can recover the date. ... Hi Team,**My phone had crashed and I had accidentally uninstalled my whatsapp and all the chats and media files from September **** are unable to be recovered. Request you to please recover the same for me at the earliest. My whatsapp number is **********. **Regards,*Mereena.
Call*Email*Recover the chat logs once I install whatsapp*Provide the backup via google drive.
I am an active user of whatsapp.
Contacted google drive help chat to recover the the deleted backup for the same. However, they were unable to provide.
I have an issue with WhatsApp too
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WhatsApp

Whatsapp and google drive backup.
Customer service issue
Reported by GetHuman1489721
Nov 4th, 2018 - a mon ago
I have an issue with WhatsApp too
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Seen by 5 customers so far
Similar issue to 23437 others
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Timeline
GetHuman1489721 started working on this issue
Nov 4th 9:08am