Hello...**Unfortunately I am going through a nasty separation from my husband and I ave...

GetHuman1165017's customer service issue with WhatsApp from September 2018

1 view
14613 similar
0 following
Help with my WhatsApp issue
First: share to improve GetHuman1165017's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1165017's next move: go to the WhatsApp help center.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1165017 will want to follow the link below to head to their help center. We will check on GetHuman1165017 later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1165017's own words
Hello...**Unfortunately I am going through a nasty separation from my husband and I ave a strong suspicion that he has hacked into my whatsapp account.. I have explained my concerns to my local guards this morning and they asked me to contact whatsapp directly. I would like to know if possible if my account is being accessed by another device and would appreciate your help in this regard **Regards **Vivienne
GetHuman1165017 did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman1165017 fixed the problem
We are waiting for GetHuman1165017 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WhatsApp email you?
This email address isn't valid
Follow this issue
See how GetHuman1165017 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1165017
Sep 19th, 2018 - 6 mons ago
I have an issue with WhatsApp too
Not resolved
Seen by 1 customer so far
Similar issue to 14613 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
WhatsApp Version Type
Device Used
GetHuman1165017 started working on this issue
Sep 19th, 2018 12:18pm