Hi I can not down load or send videos or pictures i have checked on wifi and on *g and...

GetHuman-mikehog's customer service issue with WhatsApp from August 2018

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If you are having app or service issues then you should report it through the app. If you reset your device or delete the app and re-download it that may help too
The issue in GetHuman-mikehog's own words
Hi I can not down load or send videos or pictures i have checked on wifi and on *g and swithched the both on and off.....I have also deleted the app and reloaded....The phone is an i phone * plus
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WhatsApp

Customer service issue
Reported by GetHuman-mikehog
Aug 22nd, 2018 - 3 mons ago
I have an issue with WhatsApp too
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Seen by 4 customers so far
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-mikehog started working on this issue
Aug 22nd 10:44am
GetHuman-mikehog confirmed the issue is fixed. Hooray!
Aug 25th 11:57am