Someone has gained access to my whatsapp account through changing my access code and ev...

GetHuman-mugonich's customer service issue with WhatsApp from August 2018

Help with my WhatsApp issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mugonich's own words
Someone has gained access to my whatsapp account through changing my access code and everytime I try to use the code I got from you it doesn't go through it keeps saying wrong code and I have to wait for a specified time to try again.im asking for help to regain control of my whatsapp account my number is ************* ,I'm a Nicholas from Kenya thank you.
GetHuman-mugonich did not yet indicate what WhatsApp should do to make this right.
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WhatsApp

Customer service issue
Reported by GetHuman-mugonich
Aug 13th, 2018 - 7 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 3 customers so far
Similar issue to 7185 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-mugonich started working on this issue
Aug 13th, 2018 3:50am
GetHuman-mugonich indicated the issue is not fixed yet.
Aug 13th, 2018 6:02am