My dads whatsapp number ************* got hacked and sent msgs automatically to his con...

GetHuman-jobinmat's customer service issue with WhatsApp from June 2018

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Help with my WhatsApp issue
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WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jobinmat will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jobinmat can let us know if they help or not.
The issue in GetHuman-jobinmat's own words
My dads whatsapp number ************* got hacked and sent msgs automatically to his contacts (fake lottery msgs). Now the account is banned from using whatsapp. His profile picture also changed. We are really concerned about our privacy and safety. I want to retrieve the account and gain full access back or else i want that account to be completely shutdown. I dont want my dads inage put to shame by someone else. Please do take it seriously. I have sent you several messages regarding this, and i am so disspointed in not recieving a single reply from whatsapp customer service. Pathetic!
GetHuman-jobinmat did not yet indicate what WhatsApp should do to make this right.
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WhatsApp

Customer service issue
Reported by GetHuman-jobinmat
Jun 10th, 2018 - a yr ago
I have an issue with WhatsApp too
Fixed
Seen by 5 customers so far
Similar issue to 24 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman-jobinmat started working on this issue
Jun 10th, 2018 11:00am
GetHuman-jobinmat indicated the issue is not fixed yet.
Jun 11th, 2018 7:43pm