Last month I paid $** dollars of my bill, and scheduled $**.** for July *th. So July *t...

GetHuman-graychri's customer service issue with Verizon Wireless Financial from July 2019

Help me with my issue
The issue in GetHuman-graychri's own words
Last month I paid $** dollars of my bill, and scheduled $**.** for July *th. So July *th I paid $**.** in Verizon store. I'm getting messages that my service will be interrupted if I don't pay the $**.**, or $**. something, so I've received several both different. Just talked to a representative today, he said it should be fixed. Does everyone lie at Verizon. I'm getting very frustrated, I'm a valued customer, I had a slow month last month with all the doctors appointments. But I made a way, so stop trying to charge me over and over again. I'm not going to allow it.

GetHuman-graychri did not yet indicate what Verizon Wireless Financial should do to make this right.

How GetHuman-graychri fixed the problem
I continued until it was fix, it took the *rd representative to actually truly fix it. The first two lied which made me very angry. Save all documents and emails sent to you for proof.
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Verizon Wireless Financial

Customer service issue
Reported by GetHuman-graychri
Jul 13th, 2019 - 4 years ago
Fixed
GetHuman-graychri shared how to fix
Seen by 4 customers so far
Similar issue to 1947 others
0 customers following this
Items needed
PIN on Account
Account Number
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-graychri started working on this issue
Jul 13th, 2019 6:41pm
GetHuman-graychri confirmed the issue is fixed. Hooray!
Jul 14th, 2019 10:33am