No ring since *******. Repairman promised yesterday between *am and ** pm. Do not sho...

GetHuman-lrockage's Technical Support issue with Verizon Land Line from July 2019

Help with my Verizon Land Line issue
The issue in GetHuman-lrockage's own words
No ring since *******. Repairman promised yesterday between *am and ** pm. Do not show Raining. Have tried to contact to no avail - was to call me back a * *:** today. No phone call. Would very much to talk to someone or email

GetHuman-lrockage did not yet indicate what Verizon Land Line should do to make this right.

How GetHuman-lrockage fixed the problem
My phone rings now. Due to recent storms, Verizon was overwhelmed with repair orders. My first call to Verizon had a one hour wait and my call back in that hour did not work because of the failure of my phone to ring. Neighbor set up repair for ******* and it was a no show. My second call was a ** minute wait which I did. Promised to have fix by * this morning. No ring until **:**. I learned how to contact and set ID and password with Verizon thru all of this and at ** years of age it was no picnic and took much of my time on the internet. Self-learning is difficult at this age. Glad to have all the help, including GetHuman. Thank you.
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Verizon Land Line

Technical Support issue
Reported by GetHuman-lrockage
Jul 12th, 2019 - 2 years ago
Fixed
GetHuman-lrockage shared how to fix
Seen by 11 customers so far
Similar issue to 1327 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-lrockage started working on this issue
Jul 12th, 2019 7:10pm
GetHuman-lrockage indicated the issue is not fixed yet.
Jul 13th, 2019 9:06pm
GetHuman-lrockage indicated the issue is not fixed yet.
Jul 15th, 2019 9:25pm
GetHuman-lrockage indicated the issue is not fixed yet.
Jul 16th, 2019 2:09pm
GetHuman-lrockage confirmed the issue is fixed. Hooray!
Jul 16th, 2019 4:23pm