I need help with cancelling a renter who is scheduled to come in tomorrow. She has bee...
GetHuman2888842's customer service issue with VRBO from May 2019
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The issue in GetHuman2888842's own words
I need help with cancelling a renter who is scheduled to come in tomorrow. She has been extremely difficult to communicate with and has not even come to our home. She asked to reschedule their stay due to weather and I said I would refund her stay ***% but now she wants to discount which I am not interested in doing. I would like to go ahead and cancel her reservation but I do not want to get penalized for it. Please advise.
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