How Do I Cancel My Trip with VRBO?
You've planned your trip, booked your VRBO, and then something happens and plans have to change. VRBO has made it easy to change or cancel a trip using the company's website online or using your account through the mobile app. You can cancel at any time, but there may be fees or reduced refunds, so it's important to review the policies before completing your cancellation.
VRBO is one of the newest ways to book accommodations while traveling, allowing individuals to stay in homes with features they enjoy instead of a hotel room, but when plans change, how do you cancel a trip with VRBO? You can learn more about VRBO policies and properties by contacting customer support here, and below are ways to cancel your reservations.
How to Cancel A VRBO Reservation
There are two ways you can cancel your trip with VRBO: online and through the app.
Online Cancellation
To cancel your VRBO reservation through your computer, do the following:
- Log into your VRBO account through the browser of choice.
- Click on your account name.
- Select "My Trips" to see upcoming reservations.
- Click on the reservation you want to cancel.
- Go to the "Details" tab.
- Select "Change or Cancel Trip."
- Carefully read the booking's cancellation policy. This will help you prepare for any fees you may owe, or for a reduced refund if the cancellation does not meet the criteria for a full refund.
- Click "Cancel Booking" or "Request Cancellation."
Canceling Via the Mobile App
If you are using the VRBO app, you can cancel your trip this way by doing the following:
- Open the VRBO app on your phone or tablet.
- Log into your VRBO account.
- Tap "Trips" to open a list of upcoming trips.
- Chose the trip you wish to cancel and tap that reservation.
- Select "Change or Cancel Trip."
- Carefully read the booking's cancellation policy. This will help you prepare for any fees you may owe, or for a reduced refund if the cancellation does not meet the criteria for a full refund.
- Tap 'Cancel Booking" to complete the cancellation process.
Travel Insurance
If you are one of those travelers who purchased travel insurance when booking your VRBO, you will have to reach out to the insurance provider directly to request a full refund of the trip. Travel insurance can help you recover losses if you have to cancel outside the timeframe for a full refund.
Traveling using accommodations through VRBO is easy and convenient, and VRBO has made making cancellations just as easy and convenient. For assistance or more information on cancellation policies, contact VRBO customer support here.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for VRBO Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like VRBO in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Trip with VRBO? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.