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Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-donsail's own words
My name is Don Barnes. I have a reservation through VRBO, HA-LOJCRC. This is for a rental in Rome for May * to May **. A family situation has come up requiring us to modify this to check out on May **. I have contacted Alessandra, property manager, about this, she said it OK with her. She said I need to contact you to start the process. This communication was through the VRBO message system. Please contact me at ********** and *****@***.com with the next step. I need to change my Norwegian air flights and they are holding the change, for €*** each. I really don’t want to loose these tickets. Please help. Don Barnes
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