My family recently planned and booked a property for a family reunion. Last week, my la...

GetHuman-gypsyra's customer service issue with VRBO from March 2019

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The issue in GetHuman-gypsyra's own words
My family recently planned and booked a property for a family reunion. Last week, my landlord told us that the house we rent is being sold (wasn’t on market) and we need to move out by mid-June, which corresponds with our reservation. We have two young children and have to prioritize this. We need to cancel reservation and are hoping for a full refund, as there should be ample time to rebook the property. I messaged the owner and she is fine with this, but advised us to contact VRBO. Please help. This is not a good situation for our family.
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Customer service issue
Reported by GetHuman-gypsyra
Mar 12th, 2019 - 5 mons ago
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Seen by 5 customers so far
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GetHuman-gypsyra started working on this issue
Mar 12th 9:33pm