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Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-ftwaynea's own words
I had a reservation for Panama City Beach amd the area was impacted by Hurricane Michael. The original reservation was for November. The building was closed for renters on the dates we rescheduled in December. We are requesting a full refund. We have spoken with the owner and she has agreed to a full refund. She had changed our dates to late February as that was the next available date that she had. These dates do not work for our schedule. Original booking reservation ID is: HA-NH*RFW and property ID is *******. Thank you!
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