Are owners required or allowed to ask the renter for a emailed or texted copy of their...

GetHuman-lasallec's customer service issue with VRBO from April 2018

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The issue in GetHuman-lasallec's own words
Are owners required or allowed to ask the renter for a emailed or texted copy of their drivers license in order to make the transaction? **Thank you
GetHuman-lasallec did not yet indicate what VRBO should do to make this right.
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VRBO

Customer service issue
Reported by GetHuman-lasallec
Apr 28th, 2018 - 5 mons ago
I have an issue with VRBO too
Fixed
Seen by 7 customers so far
Similar issue to 870 others
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Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman-lasallec started working on this issue
Apr 28th 7:53pm
GetHuman-lasallec indicated the issue is not fixed yet.
Apr 28th 9:11pm
GetHuman-lasallec indicated the issue is not fixed yet.
Apr 29th 12:42am
GetHuman-lasallec confirmed the issue is fixed. Hooray!
Apr 29th 9:26pm
GetHuman-lasallec confirmed the issue is fixed. Hooray!
May 1st 1:34am