I ordered food with my family last week half our order was missing and the other half w...

GetHuman5871440's customer service issue with UberEATS from March 2021

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The issue in GetHuman5871440's own words
I ordered food with my family last week half our order was missing and the other half was cold and wrong. I asked for a refund which was never received. I have tried calling your support line you are not accepting calls. We paid $** which is not cheap and I even tipped the driver $** for his time bc our order was big. I had one person reach out through text in the app and never heard back. We use this app often and I’m upset about how this has all been handled. I even tried reaching out to the driver minutes after our order was delivered and he never responded. I would ideally like my parents to have a full refund. Hopefully I can hear from someone this time around.

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Customer service issue
Reported by GetHuman5871440
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 29850 others
0 customers following this


GetHuman5871440 started working on this issue
Mar 21st 8:17pm

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