How Do I Recover My UberEATS Account?

In a nutshell: To recover a hacked Uber Eats account, the first step is to change the password. If unable to access the account, go to the Reset Password page and enter the phone number and email. If the email address is forgotten, go to Uber Help > Accounts and Payments > Account Settings > "I Forgot My Email Address" and fill out the form. Once the email is obtained, go back to the reset password page. After recovering the account, set up a passkey for increased security. Further assistance can be obtained from Uber Eats Customer Support.

Introduction

Have you noticed unusual activities on your Uber Eats account? Your account may have been hacked if you see orders you didn't request or you're getting unsolicited text messages and phone calls from delivery people. If you see receipts you don't recognize or there are changes made to your account, someone else may have access to it. There are ways to recover your Uber Eats account. Follow the steps below and get in touch with Customer Support if you have further questions.

Log In to Uber Eats Manager

Changing your password is the first step to recovering your account and ensuring no one has access to it. Note: Skip this step if you're unable to access your account. You'll have to reset the password on the Reset Password page.

How Do I Recover My UberEATS Account? (Step 1)

Select Users Tab

Once logged in, tap the Users tab found on the left-hand side of the page.

Tap Reset Password

Enter Your New Password

Add numbers and characters for a stronger Uber Eats password.

Select Reset

Look for the confirmation box that appears at the top. This indicates you've successfully reset your password.

Go to the Forgot Password Page

If you don't have access to your account, enter your phone number and email on the reset password page and follow the instructions.

Go to Uber Help and Tap Accounts and Payments

Go to Uber Help only if you forgot your email address.

Click Accounts and Payments in Uber Help

Click Account Settings

Scroll Down and Click "I Forgot My Email Address"

Fill out the form to get your email address.

How Do I Recover My UberEATS Account? (Step 10)

Go Back to the Reset Password Page

Once you have the email, go back to the reset password page and follow the instructions to change your password. If you're still having trouble logging back in to your account, contact Uber Eats Customer Support for further assistance.

Open the Uber Eats App

Once you've reset the password and recovered your account, the next step is to set up a passkey to streamline your log-in, increase protection and enhance security (because passkeys are protected by face recognition, fingerprint or a PIN).

Go to Account

Tap Manage Uber Account

Tap Security

Tap Passkeys

For Android devices, make sure you're logged in to your Google account for syncing across devices. If you have an Apple device, turn on the password sharing setting first before setting up a passkey.

Conclusion

You can also use another phone number or email address (if you think someone else might have access to your current email or phone number) by logging back into your account, tapping Account, and then tapping Edit Account. Just tap the detail you'd like to change and enter the new information. Follow the on-screen instructions to successfully update your account. If you have further questions about your Uber Eats account, contact Customer Support.

Why does GetHuman Write How-to Guides for Uber EATS Problems?

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