I ordered a delivery through Ubereats from McDonald’s. The food did not arrive but I wa...

GetHuman-concubin's Refund issue with UberEATS from August 2020

Help with my UberEATS issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-concubin's own words
I ordered a delivery through Ubereats from McDonald’s. The food did not arrive but I was still charged. I went to the Ubereats app to inform them but was given a canned response and informed I would not be refunded. There was no investigation just a point blank refusal. Now It seems the plan of action is to ignore me until I go away. Can’t get through on the phone as it tells you to go to the app, on which i am being ignored. I am furious and I would like an actual person to speak to me to explain this farce to me.

GetHuman-concubin did not yet indicate what UberEATS should do to make this right.

How GetHuman-concubin fixed the problem

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UberEATS

Refund issue
Reported by GetHuman-concubin
Aug 3rd, 2020 - 7 months ago
Fixed
Seen by 4 customers so far
Similar issue to 26207 others
0 customers following this
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Timeline

GetHuman-concubin started working on this issue
Aug 3rd, 2020 4:48pm
GetHuman-concubin confirmed the issue is fixed. Hooray!
Aug 4th, 2020 2:14am