I had paid for the Eats Pass month trial, I instantly turned off the auto renewal so th...

GetHuman-kenzievi's Account Help issue with UberEATS from June 2020

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The issue in GetHuman-kenzievi's own words
I had paid for the Eats Pass month trial, I instantly turned off the auto renewal so that I wouldn't be charged a second month once it expired. Next thing I know, I get charged again. So I contacted uber eats support and put in a complaint about it and forgot it even happened. Assumed i'd get a refund for the $** charged after the auto renewal was turned on. Now this month I see yet another charge for the Eats Pass. I wasn't even refunded the first time I was charged. And now i've been charged for it a third time, when I specifically made sure that I turned off the auto renewal after I started the trial. I would like a refund to the debit card on my account as soon as possible. Thank You

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UberEATS

Account Help issue
Reported by GetHuman-kenzievi
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 28036 others
0 customers following this

Timeline

GetHuman-kenzievi started working on this issue
Jun 17th 10:09pm
GetHuman-kenzievi indicated the issue is not fixed yet.
Jun 20th 5:30pm