GetHuman-owengall's customer service issue with UberEATS from March 2019
Help with my UberEATS issue
The issue in GetHuman-owengall's own words
Get food ... Once again my order from McDonald's has arrived with no quarter pounder in my meal,this is now becoming totally unacceptable as I am type* diabetic who has to eat at set times,as I had already had my insulin I now once again had to make other arrangements for food.*Mistakes like this can be very very serious for a diabetics health or even life,*Not happy,*Mr.Gallagher.
I am type* diabetic who had already injected with my insulin dose for this meal,say I had no other food in the house then this error could of caused me to go hypo or worse.
You could get your delivery staff to check with McDonald's staff that all items are in the bags before leaving the restaurant.I think a full refund for the whole order is the very least that they should be offering.
Time and time again I have thought they can't get it wrong again,surely they know me by now as I have given them plenty of custom.
Emailed uber,no response.
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