I recently put in an order to five guys which was canceled yesterday, I still got charg...

GetHuman2596471's refund request issue with UberEATS from March 2019

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The issue in GetHuman2596471's own words
I recently put in an order to five guys which was canceled yesterday, I still got charged for the order.. I contacted the restaurant and the food was never made and I was never contacted by my Uber driver with anything... no text, call nothing. I’m furious about still being charged for this order. I received an email earlier saying they couldn’t refund me because the delivery driver couldn’t get ahold of me when NO ONE tried to contact me. My phone number is up to date on my Uber eats, and I want my money returned back to my bank account.
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UberEATS

refund request issue
Reported by GetHuman2596471
Mar 26th, 2019 - 25d ago
I have an issue with UberEATS too
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Seen by 1 customer so far
Similar issue to 63198 others
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Timeline
GetHuman2596471 started working on this issue
Mar 26th 2:18pm